Emotional intelligence

Theorists such as Gardner and Sternberg have each presented different definitions and categories of intelligence.^[34] Richard Gunderman refers to emotional intelligence as a type of intelligence, in addition to the commonly used definition. He has defined it as “the ability to understand and respond to emotions in daily life”.^[32] For instance, a person who does not face his or her emotions and tackle them may be constantly frustrated. This person will face troubles moving on with his or her life. Consequently, emotionally intelligent individuals are better at expressing and identifying their emotions and those of the people around them. Those who are adept at handling their emotions tend to live an easier life than those who are not. Since people with better emotional intelligence are sensitive to emotions, they are considered better team players and are family-oriented.

Some researchers argue that emotional intelligence is biological, while others say it is innate. Gunderman states that emotional intelligence is a learned and an instinctual skill.^[32] According to him, it can be cultivated through three means: learning more about it, drawing attention to it for oneself and others, and reading the works of authors he considers to be emotionally intelligent, such as Jane Austen and Leo Tolstoy.^[32] Through engaging in emotional expressions and regulation, it is contemplated more than before and brings forth considerable changes in life and attitude. Sy and Cote conducted a study that proved emotionally intelligent are more competent and perform better. Therefore, many companies are using “EI training programs” to increase matrix performance.^[35]